March 25-26, 2017
the University of San Francisco
Gellert Family Business Resource Center
The ADRNC 2017 Annual Conference
"Building a Culture of Peace:
Passions, Pathways & Transformation"
Saturday and Sunday
March 25-26, 2017
University of San Francisco
San Francisco, CA
Gary J. Friedman is the co-founder and director of The Center for Understanding in Conflict formerly the Center for Mediation in Law in Mill Valley, California. He has practiced law since 1970, serving, since 1976, primarily as a mediator of commercial and family disputes with Mediation Law Offices in Mill Valley. He has conducted introductory, intermediate and advanced training programs in mediation and mediative approaches to the practice of law and conflict resolution throughout the United States since 1979, and in Europe since 1989. Author of numerous publications on mediation, including A Guide to Divorce Mediation, and Challenging Conflict:Mediation through Understanding, Professor Friedman has taught negotiation and mediation at various law schools and continuing legal education programs throughout the United States including, more recently, through the Harvard Law School Program on Negotiation and through the World Intellectual Property Organization (WIPO) in Geneva. His most recent book is entitled Inside Out: How Conflict Professionals can use Self-Reflection to help their clients.
Eligible for 1.0 MCLE unit
Each of us has patterns that arise when we are confronted with a challenging situation. Often our mind understands what is needed to create more skillful interactions and yet we are not able to do what we so clearly understand. Under duress the body always wins. Our body (limbic) learns in a different way and at a different pace than our mind (neocortex). In order to be congruent our body needs to learn in clear, simple, patterns that allow a shift from reactive survival actions to skillful creative actions.
“Most of what we do is neither conscious nor volitional. Until we become aware of what drives us, be it thoughts, emotions or body dispositions, we are powerless to change. The body takes a shape before the mind consciously identifies a thought or feeling. Our physical being is the most direct point of intervention...and in the West, the most ignored aspect of our emotional, intellectual and spiritual being.”- Janet Crawford
Leadership Embodiment (LE) engages the mind (neocortex) in the context and understanding of the process. Then it gives the body (limbic) the practices to match the mind’s understanding. We train the body to act in accordance with what the mind understands.
LE works with three leadership competencies:
â—� Inclusiveness, the ability to create an understanding and the felt-sense that everyone is in this together.
â—� Centered Listening, the capacity of being able to hear what is being said without taking it personally.
â—� Speaking Up, the skill of speaking one’s truth with clarity and precision while taking a stand.
We explore our habitual reactions to stressful situations, then learn and practice LE techniques that shift the way we sit and stand to give us greater access to our embodied capacity for wisdom, confidence and compassion. We will explore questions like: How do we tap the great potential that we all carry within us? What happens in those moments when we rise above our familiar responses to life’s challenges and suddenly find insight, timing, and clarity flowing through us? And how do we take action with greater presence, confidence, compassion and inspiration.
Wendy Palmer is the founder of Leadership Embodiment, a process that uses principles from the non-violent Japanese martial art of Aikido and mindfulness to offer simple tools and practices to increase leadership capacity and respond to stress and pressure with greater confidence and integrity. Wendy holds a sixth degree black belt in Aikido and has practiced mindfulness for over 40 years.
The three competencies of Leadership Embodiment focus on developing greater capacity to work with intensity. They are: being inclusive, listening for the whole, and speaking up clearly without aggression or collapsing.
Her coaching organization, Embodiment International offers Coach Training to experienced coaches and facilitators who wish to learn to coach leaders in Leadership Presence.
She has worked with executive teams and individuals for Twitter, Genentech, The Gap, NASA, Salesforce.com, The Gates Foundation, McKinsey & Co, Oracle, Accenture and The Daimler Chrysler Group. She is also an author of three books, The Intuitive Body and The Practice of Freedom,and a supporting CD and DVD. Her new book, Leadership Embodiment, is co-authored with Janet Crawford.
Eligible for 2.0 MCLE units
As peacemakers, we are focused on conflicts outside of us—specifically, that of the parties who come to us for mediation services. But in these unsettling times of escalating threats to peace on a global scale, many of us are challenged by conflicts that are closer to home: those within our communities and social circles, as well as within ourselves. Building a culture of peace doesn’t begin “out there” with someone else; it begins with us and within us. This interactive session will explore the personal passions, pathways, and transformations that can serve as the building blocks for broader cultural transformation. Participants can expect to be challenged as they engage various written, spoken, nature- based, and creative processes toward identifying their limitations as well as their broad capacity for living a peaceful life in the face of so much we identify as “other.” Workshop participants will set personal intentions/commitments for peaceful living in addition to engaging a group process that moves us closer to understanding what constitutes a “culture of peace.”
Dr. Wilhoit holds a PhD in Environmental Studies, MA in Adult Education, and is a published author. Jennifer is a spiritual ecologist whose writing focuses on the interconnection between humans and nature, spirituality, grief and loss, and creativity. She has been helping people navigate conflict and transition for more than two decades in a myriad of situations including within special needs communities, hospice settings, crisis centers, ecological settings, intercultural contexts, restorative justice venues, and wilderness rites of passage circles. Jennifer is the founder of TEALarbor stories, through which she mentors writers, facilitates story and nature guiding © experiences, guides people through life transitions, and mediates conflict using nature-based and creative modalities (www.tealarborstories.com). She does deep story work with individuals and groups, offers workshops and presentations, develops and implements curricula, and conducts trainings and consultations. She is a hospice volunteer, thrives being in nature, dabbles in visual art and photography, and travels extensively; she is also ordained. Jennifer resides in the Pacific Northwest, serving Northern California and the world in-person and via Skype.
Eligible for 2.0 MCLE units
The reality is that most interpersonal workplace conflict is embedded in a broader team environment. Often, we obtain better results when we focus on the team rather than the identified problem employees. In this interactive session, learn how to apply your classic mediation skills to work with any team, and help them move beyond the pain of the past as they establish harmonious and productive relationships.
John Ford is an experienced workplace mediator and trainer. John studied law at the University of Cape Town before moving to Namibia where he practiced from 1988 to 1995. After moving to the California in 1996, John set about getting trained as a mediator. Since then John has successfully mediated hundreds’ of disputes in the workplace. He has also worked with numerous teams that are held back by the inability to deal with conflict. He has mediated for the Equal Employment Opportunity Commission and currently specializes in the mediation of internal workplace disputes.
John has provided training to thousands of employees in the workplace, at all levels, across a wide range of industries. His workshops have focused on mediation, negotiation, facilitation, conflict resolution, emotional intelligence, and customer service. He is the current trainer of the two day Mastering Workplace Mediation seminar to members of the Northern California HR Association. It is this training that inspired him to write his book, Peace at Work: The HR Manager's Guide To Workplace Mediation (register for the conference for a free download of his book). John teaches negotiation at UC Berkeley School of Law, mediation to graduate business and psychology students at Golden Gate University and organizational collaboration online through Creighton University. Mr. Ford is a past president of the Association For Dispute Resolution of Northern California (ADRNC). He was the managing editor of www.mediate.com from 2000 to 2011. Currently, he is a member of the Association for Conflict Resolution and the ADRNC.
Eligible for 2.0 MCLE units
In a world of diverse cultures, mediators, disputants and attorneys are increasingly confronting the challenges of “difference.” Whether this means some or all parties to a dispute are actually from different countries, or only from different sub-cultures within the same country, the mediation process can be greatly enhanced by awareness of and respect for cultural norms, values and traditions that impact negotiation styles. In an interactive presentation, two mediators respected for their skills in mediating cross-cultural disputes share their views and elicit yours on cultural awareness, useful frameworks for decoding differences, recognizing bias and cultivating an open mind as critical tools for peacemaking.
Malcolm Sher is a full-time mediator, arbitrator and neutral evaluator. He has mediated hundreds of disputes, emphasizing business tort, real estate breach of contract and misrepresentation, commercial and residential landlord-tenant, (including “habitability” and rent control issues), commercial, partnership dissolution, trust and estate, elder abuse, employment (including discrimination, harassment, wrongful termination, wage and hour), professional liability, attorney fee and ethics issues and personal injury issues. Over 75% of his mediations are high-emotion, cross-cultural cases. In addition to enjoying an active private ADR practice, Malcolm serves on the State Bar of California ADR Committee and served on its Mandatory Fee Arbitration Committee, 2009-2015. He is in on the mediation panels of Contra Costa, Alameda and other Superior Courts and around the Bay Area, regularly volunteers as a Mandatory Settlement Conference Officer for San Francisco Superior Court and is a Settlement Mentor for Contra Costa Superior Court.
Malcolm earned his law degree from London University in 1969 and after practicing law in the U.K. for five years, he was admitted into the California Bar in 1976. Malcolm has extensive mediation and arbitration training, including at Pepperdine University’s Straus Institute for Dispute Resolution, and a symposium at The Harvard Negotiation Project. Malcolm’s presentations on ADR include “Mediation Works: Make it a Win-Win Outcome” for Alameda Bar Association, 2016; “Mediating With Self-Represented Litigants” for Contra Costa Courts, 2016, 2014; “The Road to Cultural Understanding in a Diverse World: Recognizing and Avoiding Bias for More Successful Negotiations” for Alameda Bar Association, “The ‘End Game’ of Mediation and How to Succeed at It” for Contra Costa Bar Association, 2014; “Mediation is a Process, Not an Event: Creating a Strategic Plan for Success That Works” for Contra Costa Bar Association, 2014; and “Effective Legal Negotiation, Settlement & Use of ADR” for Continuing Education of the Bar California, 2006.
Patricia Prince is a full-time mediator specializing in the resolution of business and employment disputes. She has successfully mediated hundreds of employment disputes, including employment discrimination, harassment, wrongful termination, retaliation and wage and hour cases, in addition to a wide variety of business disputes, including partnership dissolution, intellectual property disputes, business torts, breach of contract, and commercial landlord/tenant disputes, as well as trust and estate disputes. She has served as President of The Mediation Society, Chair of the Marin County Bar Association (MCBA) ADR Section and Co-Chair of the MCBA Labor & Employment Law Section. Patricia is fluent in Spanish and has enjoyed using her language skills to assist clients over the years in her work as an attorney (ranging from political asylum work to litigation with multinational corporations) and as a mediator with Spanish-speaking clients. She also attended the International Summer School of Business Mediation in Austria as the 2012 Rockrose Scholarship Award Recipient. Patricia is frequently asked to speak on a variety of mediation topics and has presented to numerous legal and mediation organizations, including the ADRNC, The Mediation Society, the Bar Association of San Francisco, the Marin County Bar Association, the Alameda County Bar Association, Plaintiffs; Employment Lawyers Association, Bay Area Employment Lawyers, and Bay Area law schools. For more information, including a list of speaking engagements (under Experience tab) see her website:http://princemediation.com/.
Eligible for 1.5 MCLE units
Colleges and Schools are unique and challenging environments in which to work. They can be spaces of trauma that wound spirits and careers, or of joy that celebrates diverse gifts and talents. In this workshop, participants will discover what incivility is and is not, how civility engagement training and coaching can heal and can create healthy and professionally safe college workplaces for all stakeholders.
Dr. Rhea Settles is an educator who has served as a teacher, school leader and education researcher for over 25 years at the early childhood, elementary, middle, and high school levels. She has also served as a central office and site administrator, and now works at the college level. During her professional journey, Dr. Settles began reflecting and introspecting on experiences with schooling systems as a student and an employee. She discovered that we recognize and address student incivility such as bullying and adversarial conflict but rarely, if ever, do we do so with adults. Whether it is a hurtful email or internet posting, denying someone access to resources, misrepresenting facts, setting someone up to fail, or fear of diversity, incivility is present in our learning places, workplaces and living places, and is disruptive and preemptive to achieving necessary life goals.
In 2003, Dr. Settles founded The Civility Zone, an agency that teaches civility engagement as the way to address incivility, and transform and mediate adversarial conflict between employees, employers and employees, schools and parents, and teachers and students in schools and colleges. Dr. Settles presents learning labs, seminars, and workshops on civility engagement. She mediates litigated civil cases and conflicts in school and college workplaces, as well as between parents and teachers and students and teachers. Dr. Settles is the Chief Civility Officer and Founder of The Civility Zone. She is a member of the faculty at California State University East Bay Graduate School of Education and at College of Alameda.
Eligible for 1.5 MCLE units
Join us for an interactive roundtable discussion about a critical new program dedicated to reducing evictions among vulnerable populations in San Francisco.
Funded by a grant from the Mayor’s Office of Housing and Community Development, the Conflict Intervention Service (CIS) provides mediated services to publicly-supported housing communities at no charge to participants. Administered by the San Francisco Bar Association (BASF), CIS offers rapid, flexible responses to disputes that could otherwise lead to evictions.
Our conversation will focus on the mediator’s challenge of maintaining neutrality while seeking a clear outcome: avoiding evictions that inevitably lead to homelessness. We will also look at the role played by social workers and mental health professionals in CIS mediations, and the tension between statutory confidentiality and disclosure duties legally imposed on these professionals.
Attend the CIS roundtable to learn more about this exciting new initiative, to help us get the word out to community stakeholders, and to explore how interested mediators may be able to collaborate with us as the program grows.
Roger Moss, mediation counsel, is the program administrator for Conflict Intervention Services, a pilot project intended to reduce evictions in San Francisco’s supportive housing communities. CIS is funded by a grant from the Mayor’s Office of Housing and Community Development, and operated by the San Francisco Bar Association.
Following graduation from UC Berkeley and Hastings College of the Law, Roger worked in the commercial real estate industry in negotiation and executive roles. He has managed landlord tenant conflict in the nation’s most culturally diverse environments, including San Francisco, Manhattan, Los Angeles, and Honolulu.
Since 2012, Roger’s private practice has focused on mediation, negotiation consulting, and ADR project management. He co-founded the Napa Mediation Center and established a mediation panel for the King County Bar Association, before joining the CIS initiative.
As an executive and mediator, Roger has studied the effects of addiction and behavioral health challenges on group dynamics. He offers mediated approaches to addiction-driven conflict in families and the workplace, often collaborating with behavioral health specialists. Roger shares this experience as a volunteer with the lawyer assistance programs of the California and Washington State Bar Associations.
Scott Goering is a mediator and 12-year member of the California Bar. He is accredited by the California State Bar as a Child Welfare Law Specialist. Much of Scott’s current legal practice is in juvenile dependency law, where he regularly represents parents dealing with issues including poverty, mental health, addiction, homelessness and the human services bureaucracy.
He has also been a residential property manager for over 15 years, and previously helped buy and sell real estate in San Francisco as an associate broker with a major San Francisco real estate firm.
Scott serves on numerous Bay Area mediation panels, and has studied mediation under multiple Bay Area teachers, including Ron Kelly, Nancy Foster and Community Boards.
Eligible for 2.0 MCLE units
While conflict is inevitable, combat is optional and preventable. At times of conflict when opinions vary, emotions are strong, and stakes are high, communication skills are needed that can transform anger, arguments and hurt feelings into respectful dialogue. In this interactive training, participants learn and practice establishing mutual purpose, reframing accusations and debate into respectful dialogue, and transforming hurtful words into respectful dialogue.
Lorie Reichel-Howe is a leadership development trainer, a professional mediator, conflict coach, and founder of Teach2Excel, her own training and conflict coaching business.
Lorie provides trainings for educational organizations, colleges, businesses and conferences. Lorie’s trainings are transformational. With practice sessions incorporated into her trainings, participants develop skills that transform anger, arguments, and hurt feelings into respectful dialogue.
Lorie mediates for the Santa Clara Office of Human Relations. She provides small claims and civil harassment mediation at the Santa Clara Superior Court in addition to community and victim offender mediation.
Lorie served Bellevue Public Schools in Washington State for nearly two decades as a classroom teacher and staff development trainer. She also served as adjunct staff with Antioch University in Seattle, WA.
Eligible for 1.5 MCLE units
What is at the heart of conflict? Why do we keep seeing the same patterns show up? Why does conflict have similar features across scales, from the interpersonal to the international? This workshop is an interactive experience that invites you to explore the self-similar patterns that connect us across our differences. The core proposal is that conflict, like other natural and human systems, has features that are fractal and mathematically complex. By developing a nuanced understanding of the self-similar nature of conflict, we are able to learn better the contexts that we are working in. The recursive nature of human interaction points to the importance of changing the stories that guide us in the world. The infinite complexity of life also becomes a teacher, pointing to the need for our field to grow as we face a world where we can't expect to arrive at clear and static solutions to the conflicts we face.
Participants will leave the workshop with a new map to help them understand the landscape of human conflict. They will also learn practical concepts that can be used in mediation and in their everyday lives and begin to consider how to adapt the ways we engage conflict across all scales. The workshop helps participants find the simplicity on the far side of complexity and offers clear guidance about how to move forward in the building of an inclusive and thriving society. We all have a role to play in the whole.
Duncan Autrey is the Mediation Program Manager at SEEDS Community Resolution Center in Berkeley. He has an ongoing commitment to being an agent of peace in a diverse world. He has been a community mediator since 2006 when he trained and worked at the Dispute Resolution Center in Seattle. Duncan was a Rotary World Peace Fellow in Buenos Aires, Argentina, where he did a Master's program in peace and conflict studies. His work has taken him all over the Americas including Argentina, Colombia, Ecuador and the United States. He has spoken at international mediator conferences in Ireland and Romania and is excited to share this talk in his home country. He is relatively new to the Bay Area and is thrilled about the opportunity of putting down roots and building community in his new home. Duncan is a lifelong student and philosopher pondering the complex nature of conflict and human dynamics
Eligible for 2.0 MCLE units
Mindfulness is the practice of paying attention to the present moment without judgment. Mindfulness practices have been used for centuries to reduce individual suffering and increase compassion and wellbeing. In the last century mindfulness practices have been proliferating in Western Culture in non-secular ways. Scientific research has shown that mindfulness meditation has a positive correlation with increased ability to focus, enhanced awareness, increased compassion, lower levels of stress and depression and other statistically valid outcomes.
One of the areas in which the criminal justice system has been inadequate and unsuccessful is helping individuals successfully reintegrate into society. The justice system utilizes tools and practices to help reduce recidivism and promote successful re-entry such as cognitive behavior therapy and training directed at anger management and substance abuse. Mindfulness can be used in a number of ways to help improve outcomes. For example, mindfulness can be used as a practice for individuals prosecuted within the system to increase focus, awareness, reduce stress, and improve wellbeing. Mindfulness has also been shown to be an essential tool in personal development and human potential fields.
There are many other ways that mindfulness can be used to effectively improve aspects of the criminal justice system. This presentation will focus on how mindfulness can yield much better outcomes than the practices currently being utilized in helping individuals successfully re-integrate into society and reduce the risk of returning to the penal system.
Demarris Evans has worked as a criminal defense attorney for over 20 years. She also has taught courses in Criminal Justice. She is the Chairperson for the Racial Justice Committee at the San Francisco Public Defender’s Office and is a member of the San Francisco Bar Association’s Criminal Justice Task Force. Demarris is a graduate of Warrior One’s Mindfulness in Law Teacher Training Program.
She founded the Holistic Justice Center, which is designed to advance principles of mindful and holistic justice to facilitate transformation within: the criminal justice system; persons prosecuted in the system; and legal professionals, in a way that helps individuals experience personal growth and also promotes social justice and racial equity.
Eligible for 2.0 MCLE units
In our work as consultants to businesses, families and philanthropic foundations, we focus on building consensus about strategies, structures and cultures. We use history as a methodology and a pathway to transformation and conflict resolution.
History gives families, businesses, and communities a sense of purpose and supports and frames identities and passions. It provides the “glue” that binds families or businesses together, yet it is often overlooked as a pathway to peaceful conflict resolution. In this session, we highlight how historical tools and analysis can be used to better understand the nature and roots of conflict, and the passions and emotions it unleashes; to reframe conflict through contextualization; and to pave the way to better communications and mutually satisfactory resolution. We will discuss four examples of how history can be used for consensus building and conflict resolution.
Stephen Chambers is a Senior Consultant and the Deputy Manager of History Services at The Winthrop Group. Prior to joining the firm, he served as the Senior Writer/Editor with Analysis Group, one of the largest economic and financial consultancies in the United States, where he oversaw all thought leadership, content marketing, and communications strategies. He has worked as a consultant with Monitor Group and as a senior advisor with the merchant banking and advisory services firm, Rosc Global LLC. Stephen writes and consults on family and business history and management, and is an expert in generational change and leadership, and reputational strategy. An experienced editor, Stephen worked at Random House and is the author of diverse works of fiction, business, and history. He attended The University of Chicago and received a Ph.D. from Brown University.
Isabelle Lescent-Giles is a faculty member at the University of San Francisco and a Senior Consultant with the Winthrop Group since 2006. Prior to joining Winthrop and USF, Isabelle taught economic history at the Sorbonne, Oxford University and NYU-Stern School of Business, after working for McKinsey in the European Metals & Mining practice. Her research focuses on the adaptability and competitiveness of global family firms, and their ability to find a balance between tradition and innovation. Isabelle has served as a trusted advisor to Fortune-500 and privately-held family firms and philanthropic foundations worldwide, using historical tools to support top executives during major leadership challenges, such as exits from the legacy business, generational transitions, M&As or the launch of family offices. She is a board member of the Gellert Family Center at USF and collaborates with Dennis Jaffe on the “100 global family businesses over 100 years” research project. She received her PhD in economic history from the University of Paris IV-Sorbonne.
Eligible for 2.0 MCLE units
Bonnie Wills completed a Masters in Culture and Spirituality at Holy Names University, and a Masters in Religion and Philosophy at California Institute of Integral Studies. Bonnie is committed to a compassionate, just, and inclusive planet. She facilitates trainings and circles in families, communities and San Francisco jails. Through her work, she strives to support the eradication of social injustice within our homes, workplaces, communities, institutions, and the planet.
Kashka Banjoko is a graduate of Theological Union, UC Berkeley, Starr King School for the Ministry, Berkeley, CA, where he was granted a Master of Arts degree. He received his Bachelor of Arts degree from San Francisco State University. He has facilitated Restorative Justice groups at San Quentin Prison and healing circles with women who have been formerly incarcerated. Kashka has also worked with COSA (Circles of Support and Accountability) with formerly incarcerated youth through RJOY (Restorative Justice for Oakland Youth). He seeks to restore wholeness and purpose in the lives of individuals, including his own, one circle at a time.
David Dean has spent his recent life coordinating a youth activism program called The Unity Hoops Project, advocating for restorative discipline in schools, supporting men to overcome hyper-masculine social expectations, and designing anti-racist educational resources for White Awake. He is passionate about facilitating the healing we need to become effective agents of social change.
Katherine Culberg, RN, PHN, began her career as a registered nurse who quickly developed a passion for working in public health and social justice. Her focus has been impacted adolescent youth in urban, under-served, under-resourced areas. She has been active in providing direct service and in developing and managing school based health centers in Oakland. Over the last few years, she has studied, trained and participated in Restorative Justice, ultimately resulting in a position with RJOY directing the COSA re-entry program at Camp Sweeney as well as in San Quentin State Prison with Insight Prison Project. Her passion for and commitment to Restorative Justice continues to grow, particularly as it relates to Racial Healing and Justice.
Part I eligible for 2.0 MCLE units
Part II eligible for 1.5 MCLE units
Volunteer opportunities are available. Must commit to 8 hours total; students only. Send statement of interest from campus email account to Evelyn Andrews: email@example.com. Include in the subject line: ADRNC Conference – Volunteer Inquiry.
Limited scholarships for hardship are available. Inquiries may be sent to Evelyn Andrews: firstname.lastname@example.org by March 11, 2017. Include in the subject line: ADRNC Conference – Scholarship.
On-site registration begins at 7:30 am on both days at the main entrance to the Fromm Complex.
Registration includes continental breakfast, boxed lunch, and reception. Upon registration, registrants may indicate meal preferences (e.g. vegetarian or gluten-free). ADRNC Members $200 (two days) / $170 (one day). Non-Members $300 (two days) / $270 (one day). Students $75. We strongly recommend online registration for planning and savings value!
50% Refund by March 15, 2017. No Refund on or after March 20, 2017. Registration is not transferable to other individuals. Please send an email to Evelyn Andrews: email@example.com to request a refund. Include in the subject line: ADRNC Conference – Refund.
335 Powell Street
San Francisco, CA 94102
For questions, concerns, or general information about the conference, please contact firstname.lastname@example.org