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Community Boards: Working With Cultural Differences in the Dispute Resolution Process

Cultural differences can pose a challenge to mediators in the dispute resolution process. They can form barriers, block communication, and intensify emotional issues, and yet add a level of richness to the process. When mediators recognize, acknowledge, understand and accept differences, we can use that information to bridge gaps in a positive and productive way.

During the workshop, we will discuss a number of questions:

  • How do different people interpret the meaning of certain actions, behaviors and strategies?
  • What are some frequently encountered cultural differences about how we as mediators interpret certain actions and behaviors during mediation?
  • What are some common cultural differences about how we "judge" what is productive behavior during mediation?
  • What are some common cultural differences about the styles in which we mediate disputes?  

Peter's clinic will give you an opportunity to further familiarize yourself with these issues and enable you to thoughtfully and mindfully reflect on those differences based on your personal mediation style. Participation is encouraged -- role-play exercises are an integral part of this workshop.

Presented by Peter Huang:

Peter has spent almost twenty years as a lawyer and alternative dispute resolution professional.  He has a wide range of experience with intellectual property, commercial, employment and international disputes.  He has also provided corporate counseling to various business entities.

Peter has an extensive alternative dispute resolution training background.  His ADR education started right here with Community Boards' 40-hour Basics of Mediation training. He has also taken a wide variety of courses put on by the U.S. District Court for the Central District of California, the Orange County Human Relations program, the State Bar of California, and other respected providers.

Peter is a member of the Bar Association of San Francisco and serves as an ADR panelist with its fee dispute resolution program. He has participated in various court dispute resolution programs. Learn more about Peter at

  • DATE & TIMES: Tuesday, June 6, 6-8 pm
  • COST: $25, CB Members | $45, Public
  • MCLE: Course approved by the State Bar of California for 2 MCLE credits (provider #9323). $20 processing fee required. Pay MCLE here
  • LOCATION: JAMS, 2 Embarcadero Center, 15th Floor

Click here to register